General app help
Questions about programs, meal templates, weekly tips, or how to use Physique Method.
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Physique Method Support
Help for your training app.
Need a hand with Physique Method? Start here for account help, app troubleshooting, privacy requests, and direct support from the team.
Troubleshooting
If the app is not loading, update to the latest version, restart your device, and check your connection before contacting support.
Account access
Get help with sign-in links, email changes, subscription access, or restoring your account.
Privacy and data
Request a copy of your data, ask for deletion, or get help with privacy questions.
Common questions
Quick answers before you email.
How do I get access to Physique Method?+
Download Physique Method from the App Store, create your account, and choose the plan that fits your goal. If you need help with access, email support with your account email.
I cannot sign in. What should I do?+
Check that you are using the same email you registered with, then request a fresh sign-in link. If it still fails, email support with your account email.
Can I change my training goal or experience level?+
Yes. If the option is not available inside the app yet, send support the details you want changed and we will help update your profile.
How do I report a bug?+
Email support with the page you were on, what you expected, what happened instead, your device model, and screenshots or screen recordings if available.
How do I request account or data deletion?+
Email support from the address linked to your account and ask for account deletion. We will confirm the request and process it according to applicable privacy requirements.
Still stuck?
Send us the details.
We aim to reply as quickly as possible during business days. Include the email on your Physique Method account so we can find you.
Contact support